Welcome to Ufinex, your premier platform for digital asset trading and information services. By accessing or using our Platform, you agree to these Terms and Conditions. Please read them thoroughly to understand your rights and obligations.
Agreement: This includes this Service Agreement, our Privacy Policy, Anti-Money Laundering and Counter-Terrorism Financing Rules, and any other rules or guidelines we publish on the Platform.
Force Majeure: Events beyond our control, such as network maintenance, system failures, weather disruptions, accidents, government actions, and other unforeseen circumstances.
Affiliate(s): Companies under significant influence or control by another company.
Intellectual Property Rights: Rights related to intellectual property as outlined in Article 88 of this Agreement.
1. Current Regulations: All cited codes or statutes refer to their latest versions, ensuring compliance with the most current guidelines and regulations.
2. Headings: These are for reference only and do not influence the interpretation of the terms.
3. Inclusive Language: The term "include" is used broadly unless specified otherwise.
4. Document Hierarchy: In case of conflicts, the following order of priority applies
5. Language Consistency: In case of discrepancies, the English version prevails for clarity and consistency.
1. Service Nature: Ufinex (www.Ufinex.exchange) is a platform offering digital asset trading and related services.
2. User Responsibility: Users must read and understand this Agreement before registering. Registration indicates agreement to these terms and any future amendments.
3. Amendments: We reserve the right to amend this Agreement at any time. Continued use of the Platform post-amendment signifies acceptance of the changes.
4. Communication: We may communicate important information via electronic means or by post.
1. Account Creation: Users must register to access our services.
2. Eligibility: Individuals must be at least 18 years old or have full legal capacity. Legal entities must designate a representative meeting these criteria.
3. Representative Requirement: Legal entities must appoint a qualified representative.
4. Agreement Confirmation: By clicking "agree to register," users confirm their acceptance of this Agreement on their behalf or on behalf of their organization.
5. Accurate Information: Users must provide accurate information, including name, email, mobile number, nationality, and ID card number.
6. Additional Information: Additional information may be required to comply with local regulations.
7. User Responsibilities: Users must use the Platform legally, provide truthful information, ensure funds are from legal sources, maintain updated profiles, and comply with all Platform rules.
8. Reliance on Information: The Platform may rely on user-provided information unless there are obvious inaccuracies.
9. Violation Consequences: Violations may result in account suspension, loss of funds, and legal action.
10.Registration Completion: Registration is complete once all necessary information is provided and verification is passed.
1. Legal Use: You agree to use Ufinex for lawful purposes only.
2. Honest Information: You commit to providing truthful and accurate information at all times.
3. Regular Updates: Keep your profile and information up-to-date.
4. Compliance: Adhere to all rules, guidelines, and regulations set by Ufinex.
5. Responsibility: Ensure your funds come from legitimate sources.
1. User Privacy: We are committed to protecting your privacy and personal information.
2. Security: We prioritize the security of your data and transactions.
3. Transparency: We maintain transparency in our operations and communications.
4. Support: We provide robust customer support to assist you with any queries or issues.
By using Ufinex, you are entering into a legal agreement with us. We value your trust and strive to provide a secure and efficient trading experience. If you have any questions, please feel free to reach out to our support team.
Ufinex reserves the right to terminate a user’s registration or access at its discretion. This may occur if the user is deemed unsuitable for high-risk investments or is found in breach of this Agreement.
User Authentication and Registration: Ufinex determines the authentication and registration procedures for users, ensuring a secure and streamlined process.
Voluntary Registration: Users register voluntarily on Ufinex, free from any coercion or deception, ensuring an informed decision-making process.
Platform Services for Registered Users
1. User Accounts: Upon registering with Ufinex, users are assigned an account that records all their activities on the platform. This account is the gateway to accessing all services provided by Ufinex.
2. Digital Asset Trading: Users can initiate digital asset trades via Ufinex, leveraging the various assets available in their accounts.
3. Deposits and Withdrawals: Users can transfer digital assets to and from their accounts, facilitating smooth deposit and withdrawal operations.
4. Trading Status Updates: Users must confirm their trading status through Ufinex’s procedures, making the instructions final and binding. Ufinex executes these instructions based on its operational timeline. Any disputes or losses arising from delays in amending or confirming transaction statuses are the user’s responsibility.
5. Transmission of Trading Instructions: Ufinex acts as a facilitator, transmitting users’ trading instructions. The platform itself does not participate in transactions as a buyer or seller, nor does it handle legal tender deposits or withdrawals.
6. Transaction Inquiry: Ufinex diligently records all user operations. Users can access and review their transaction records in real-time through their accounts.
7. Transaction Security Settings: To enhance security, Ufinex may adjust transaction-related settings, such as limits and times. Users acknowledge that these measures, while enhancing security, may occasionally cause minor inconveniences during trading.
8. System Failures: In the event of a system error, Ufinex will correct the error, regardless of whether it benefits the platform or users. If a user receives more digital assets than entitled due to such an error, Ufinex will rectify the transaction. The user must return the overcharged assets or comply with the platform’s instructions.
9. Professional Opinions: Ufinex does not offer investment, legal, taxation, or other professional advice regarding digital asset transactions. Any information provided is general commentary and should not be construed as advice. Users needing professional guidance should consult appropriate experts.
10. Legal Compliance: Users must comply with the laws, regulations, and rules of their jurisdiction concerning the use of Ufinex’s services. Ufinex does not offer services in regions where such activities are illegal.
1. Browsing Trading Information: Before conducting any transactions, users should carefully review all provided trading information, including prices, entrusted amounts, fees, and the direction of buying or selling.
2. Submission of Entrustment: After understanding the trading information, users can enter and submit their transaction details. Ufinex will automatically match transactions when the entrusted prices meet the market conditions, without prior notification to the user.
3. Inquiry of Transaction Details Users can view their transaction records through their accounts.
4. Revocation or Amendment of Entrustment: Users can revoke or amend their transaction entrustments at any time before the completion of the transaction matching process.
5. Modification of Services: Ufinex reserves the right to amend, suspend, or terminate some or all of its services due to legal requirements, the protection of legitimate interests, changes in trading rules, or other justified reasons. Any such changes will be announced on the platform.
6. Notice of Modifications: Any modifications, suspensions, or terminations of services will be announced by Ufinex, with the effective date specified in the announcement.
Payment Service Providers: At Ufinex, we collaborate with a network of authorized service providers, including payment service providers, liquidity providers, and market makers, to facilitate seamless fiat-to-digital asset exchanges, referred to as "Fiat Services."
Exchange Service Providers: These Exchange Service Providers exclusively handle the Fiat Services on our platform, ensuring a smooth and efficient conversion between fiat and digital assets.
Platform's Obligations: It's important to note that Ufinex does not hold any direct obligations or responsibilities regarding the Fiat Services. These services are regulated by the specific terms and conditions established by the Exchange Service Providers in their respective jurisdictions.
Platform's Rights: Ufinex reserves the right to take necessary actions, including suspension, restriction, or other measures concerning the Fiat Services if users breach this Agreement or any other platform-implemented terms and conditions.
Responsibility for Account and Password Security: The security of your account and password is paramount. Users are responsible for maintaining the confidentiality and security of their accounts. Creating a strong password that adheres to platform guidelines is essential. Avoid obvious choices and never share your account details with others. Similarly, do not use anyone else's account or password.
Reporting Unauthorized Use: If you suspect unauthorized use or any fraudulent activity involving your account, promptly notify Ufinex. While we will take swift action upon receiving such notification, we cannot be held liable for any losses incurred before the action is taken.
Suspension of Services for Security Reasons: For security reasons, the platform may suspend, interrupt, or terminate all or part of a user's services without prior notice, particularly in cases of suspected illegal activities or prolonged account inactivity.
Cessation of Account Use: Before requesting to freeze your account, ensure all outstanding fees are paid and any available digital assets are withdrawn. Once Ufinex approves the request, your account can be formally canceled.
Termination of Account Services: If a user fails to complete the identity verification process or does not log into their account for a year, Ufinex reserves the right to terminate the user account services without prior notice.
Continuing Liability: Suspension, interruption, or termination of a user's account does not absolve them of their responsibilities. Users remain liable for any breaches of this Agreement or any damages arising from their conduct while using the platform's services.
Compliance with Laws: Users must ensure their use of Ufinex's services complies with all relevant laws and regulations. Using the platform for illegal purposes is strictly prohibited.
Prohibited Conduct: Users agree not to engage in any conduct that infringes on the rights of others or violates the law, including but not limited to:
Ufinex is not obligated to indemnify users for losses under the following circumstances:
The quality and content of services provided by Ufinex's partners are the responsibility of those partners. Ufinex does not guarantee the authenticity or validity of information on third-party websites. Users access and use third-party websites at their own risk, and Ufinex is not liable for any damage caused by data downloaded from third-party websites.
Transaction Risks: Users acknowledge that transactions through Ufinex are subject to various risks, including:
Investment Risks: Digital asset transactions are highly risky and may result in partial or total loss of investment. Users should carefully assess their financial situation and risk tolerance before investing, considering both predictable and unpredictable risks.
Seeking Professional Advice: Users with doubts about digital asset investments or transactions should seek advice from professional consultants before making any decisions.
Content Authenticity and Responsibility: Ufinex does not exert control over the information released by users or project owners on the platform. Consequently, the platform does not guarantee the authenticity, sufficiency, reliability, accuracy, integrity, or validity of all content available. Users are encouraged to exercise their own judgment when engaging in transactions and assume full responsibility for their decisions.
Limitations of Platform Services: While we strive to offer reliable and high-quality services, Ufinex does not guarantee that our services are applicable, error-free, or without omissions. We do not ensure the continuity, accuracy, reliability, or suitability of our services for any particular purpose. Additionally, the platform does not warrant the validity, accuracy, correctness, reliability, quality, stability, integrity, or timeliness of the technologies and information used in our services.
Assumption of Risk by Users: Users bear all risks and potential losses resulting from their decision to use the platform. This includes market, value, and price risks associated with digital assets. Ufinex does not guarantee the stability or predictability of the digital asset market, and users should be prepared for market fluctuations.
Informed Decision-Making: Users are expected to thoroughly understand the relevant digital assets and approach decision-making with caution. Decisions should be based on individual objectives and risk tolerance, with users bearing all associated risks exclusively. It is imperative to stay informed and consider the volatile nature of digital asset investments.
Liability of Third-party Providers: Any services provided by third parties in connection with the use of Ufinex’s platform are the responsibility of those third parties. Ufinex does not hold any liability for the quality, content, or outcomes of such third-party services. Users should engage with third-party services at their own risk and discretion.
Accountability for User Actions: Any loss or liability arising from factors attributable to a user will be borne solely by that user. This includes, but is not limited to, failure to comply with the agreement, ambiguities in instruction information, insufficient account balance, or any other user-specific factors that could impact the platform's operations or transactions.
Platform Service Fees: When utilizing Ufinex services, users will incur relevant service fees. The specific description and rates of these fees will be listed on the platform. Ufinex reserves the right to unilaterally determine and adjust these service fees as deemed necessary.
Third-party Service Fees: Users may also be required to pay fees to third-party service providers in connection with their use of Ufinex services. Detailed rates for these fees will be available on the relevant web pages of third-party websites or within the platform's reminders and fee schedules. Users agree to pay such fees either directly to the third parties or by entrusting Ufinex or a designated third party to handle the payment according to the provided rates.
Tax Responsibility: Users are responsible for submitting any applicable taxes related to the use of Ufinex and its services to the appropriate tax authorities as per applicable laws. If Ufinex is obligated to make any tax deductions, these will be carried out in accordance with the relevant laws.
User Account Cancellation: Users have the right to request the cancellation of their accounts with Ufinex at any time. Once the platform processes and approves a user’s account cancellation request, this Agreement will be terminated.
Account Cancellation Procedures: Upon the cancellation of a user account in line with this Agreement, the terms of the Agreement will be deemed terminated. Users must ensure that all outstanding obligations are fulfilled and any available digital assets are withdrawn before initiating the account cancellation process.
Transfer of Rights and Obligations: In the event of a user’s death or if a user is declared deceased, all rights and obligations under this agreement are transferred to the user’s legal successor. If a user loses civil rights, the Platform or its authorized representatives may manage the funds in the user’s account as per valid legal documents. If the successor or legal guardian opts to continue the agreement, it remains in effect. Alternatively, they may apply for account cancellation, which will result in the termination of the agreement.
Right to Terminate Services: Ufinex reserves the right to terminate all platform services in accordance with this agreement. Upon termination, the agreement will be considered void on the effective date of service termination. Any withdrawal processes will be conducted as outlined in the platform's announcements.
Discontinuation of Services: Following the termination of the agreement, users no longer have the right to demand the continuation of services or any other obligations from the platform. This includes the retention or disclosure of information related to former accounts.
Rights of the Non-Breaching Party: The termination of the agreement does not nullify the non-breaching party’s right to seek claims for breaches of agreement that occurred before termination. Additionally, it does not impact obligations that continue beyond the end of the contract.
Definition of Personal Information: Personal information encompasses:
User Consent for Information Use:
By successfully registering on the platform, users consent to the collection, use, and disclosure of their personal information by Ufinex. This information may be used for various purposes, including customizing services, resolving disputes, and ensuring secure transactions.
Tracking User Information: The platform automatically tracks certain user information related to their activity on the platform. While ensuring user privacy, Ufinex reserves the right to analyze the entire user database and utilize it for commercial purposes.
Utilization of Data Collection Devices:
Users agree to the platform’s use of data collection devices such as "cookies" on certain web pages. These devices help in enhancing user experience and service customization.
Data Protection Commitment: Ufinex is committed to protecting user data in accordance with relevant laws and regulations. Information provided by users will not be sold or shared with third parties, except under specific circumstances where it is necessary for service provision.
Authorization for Information Use: Users authorize the platform to use the information provided by them, data generated through their use of the platform’s services, and information collected by the platform. This data will be utilized for service provision, product recommendations, market research, and information data analysis by Ufinex and its partners.
Information Sharing with Partners: Users grant Ufinex the right to inquire, collect, and share user information with partners as necessary for service provision. This collaboration ensures a seamless and efficient user experience on the platform.
Ufinex and its partners are unwavering in their commitment to ensuring the utmost security and confidentiality of user information through the implementation of rigorous measures.
The stipulations delineated in this Agreement are not only legally binding upon acceptance but also retain their effect independently, irrespective of any alterations to the contract's terms or status.
Ownership of Intellectual Property: All rights pertaining to the content on Ufinex are unequivocally owned by the platform or relevant rights-holders, encompassing trademark rights, patent rights, copyrights, trade secrets, and more.
Restrictions on Use: No individual is permitted to utilize, modify, copy, publicly disseminate, change, distribute, release, or publicly publish the Ufinex program or content without explicit written consent.
Prohibited Actions: Users are expressly forbidden from downloading or modifying Ufinex without explicit written consent. Moreover, they may not resell or commercially exploit Ufinex or its content under any circumstances.
Trademark Use: The unauthorized acquisition of any of Ufinex's trademarks, logos, or proprietary information is strictly prohibited without explicit written consent.
Intellectual Property Rights: Logging into Ufinex or utilizing its services does not result in the transfer of any intellectual property rights. Users must unequivocally uphold intellectual property rights, as infringement may lead to severe legal repercussions.
Applicability: This Agreement governs all activities of Users on Ufinex, encompassing terms, conditions, and rules issued or to be issued in the future, which are deemed integral components of this Agreement.
Severability: Should any term or condition of this Agreement be deemed unenforceable, the validity of other terms and conditions shall remain unaffected.
Binding Nature: The rights and obligations agreed upon in this Agreement are irrevocably binding on the transferees, heirs, executors, and administrators of all parties hereto that have obtained benefits from the rights and obligations through transfer or assignment.
Replacement of Invalid Terms: Any invalid term or condition in this Agreement shall be replaced by a new term or condition that meticulously aligns with the intentions of the parties.
Representation: Unless otherwise stipulated, this Agreement does not deem Ufinex as an agent, trustee, or other representative of the Users.
Exercise of Rights: Failure to exercise any rights or seek remedies by either party does not in any way affect the subsequent exercise of such rights or seeking of remedies.
Waiver: Waiver of breach of agreement or any term or condition must be in writing. Waiver of breach does not exempt the non-breaching party from any subsequent breach.
Jurisdiction: All activities between Ufinex and the User are considered to occur within the Republic of Seychelles. Thus, any redress sought by the User must adhere to Seychelles law. The User agrees to comply with all relevant laws and regulations in any jurisdiction.
Services Offered: Ufinex offers its services within the Republic of Seychelles. Foreign Users are responsible for complying with laws in their country of residence or access. Ufinex does not offer services where it would breach any law.
Governing Law: This Agreement is governed by the laws of the Republic of Seychelles. Any claim or lawsuit shall be interpreted and enforced under Seychelles law.
Arbitration: Any claims or lawsuits related to this Agreement shall be submitted to the Singapore International Arbitration Commission for arbitration, unless otherwise agreed.
Entry into Force: This Agreement becomes effective when Users obtain their account with the Website and is binding on the Users and Ufinex.
Interpretation: The ultimate authority to interpret this Agreement lies with Ufinex.