Our Commitment to Privacy Ufinex is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform.
1. Account Registration and Management: We collect personal information such as your name, email address, and phone number to register and manage your account. This includes verifying your identity and sending account-related notifications.
2. Provision of Goods or Services: We use your personal information to confirm digital asset trading relationships, manage overall trading relationships, prevent unauthorized use, and improve our services.
3. Event Information Guide: We use your personal information to provide you with information about events and promotions on our platform.
4. Complaint Handling: If you file a complaint, we collect information to verify your identity, investigate the complaint, and provide remedies if necessary.
5. AML/CTF and Legal Investigation: We process personal information to conduct Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) investigations and cooperate with law enforcement authorities.
Designation Throughout this agreement, we refer to ourselves as "we," "us," or "our," and we refer to users as "you," "your," or "User."
Processing and Retention Period We process and retain personal information as required by law or as agreed upon with users. We do not retain personal information longer than necessary.
Scope of Application This Privacy Policy applies to all users of the Ufinex Global website and its app. It governs the collection, use, and protection of personal information provided by users.
Applicability of Laws Any laws or regulations mentioned in this Privacy Policy refer to the latest amended versions. We ensure compliance with current regulations and guidelines.
Your Rights You have the right to access, correct, or delete your personal information. You can also request to restrict or object to the processing of your personal information. Please contact us if you wish to exercise these rights.
The headings in this Agreement are for convenience only and do not affect the interpretation of the terms and conditions. They provide a quick reference but do not change the meaning or interpretation of the clauses they precede.
Use of the Term "Include": The term "include" means "include but not limited to," unless specified otherwise. This ensures that the term is broad and not restrictive in its application.
User Consent and Authorization: By using Ufinex's services, users consent to the collection and processing of their personal information. This consent is necessary for Ufinex to provide its services effectively and comply with laws and regulations.
Information Collected: Ufinex may use cookies to track users' actions and collect information such as IP address and geographical location. This information helps improve user experience and tailor services to user preferences.
Application and Usage of Information Permission: Ufinex may request application and information permissions from users, with a prompt for consent when key or sensitive device permissions are required. This ensures that users are aware of and agree to the collection and use of their personal information for specific purposes.
Supply of Information: Users must provide Identity Information and Service Information as required by Ufinex. This ensures that Ufinex has the necessary information to provide its services effectively and comply with laws and regulations.
Changes in the Method of Information Collection: Ufinex may collect additional necessary information to improve the functionality of the Platform and enhance the user experience. This continuous improvement ensures that Ufinex's services remain relevant and user-friendly.
Third-party Websites: Users must comply with the separate and independent privacy policies of third-party websites linked on the Platform. This ensures that users understand and accept the privacy practices of third-party websites before accessing them through Ufinex's platform.
Ufinex uses Cookies to track the Platform’s performance and assess the effectiveness of online advertising. Cookies enhance user experience and provide valuable insights for optimizing the platform's performance.
Function of Cookies: Cookies record visitors' habits and preferences, collecting anonymous statistics to help Ufinex understand user behavior and preferences. This enables Ufinex to tailor its services to better meet user needs.
Disabling Cookies: While most browsers accept Cookies by default, users can configure their web browsers to reject Cookies or receive notifications when Cookies are installed. However, disabling Cookies may render certain features of the Platform inaccessible.
Ufinex does not sell, trade, or transfer information to any other party for collection or use. Exceptions include Ufinex's affiliates and trusted third parties who assist in operating the Platform, managing its business, or providing services to Users. Disclosure of information to these parties is subject to applicable laws and regulations and is necessary for the proper functioning of the Platform.
Protection of Personal Data: The Platform implements physical, electronic, managerial, and technical measures to protect and safeguard Users' personal data. These measures include secure storage locations, stringent login restrictions, internal codes concerning personal data confidentiality, encryption techniques for data transmission, and network servers protected by a "firewall."
Deletion of Personal Information: Personal information is promptly destroyed when it becomes unnecessary or upon completion of the processing purpose. The method of destruction includes permanent deletion of electronic data and shredding or incineration of paper documents.
Your Rights: Users have the right to request information regarding the collection and use of their Personal Information, access to their Personal Information, correction of their Personal Information, erasure of their Personal Information, object to processing of their Personal Information, request to stop direct marketing, and request the transfer of their Personal Information to a third party. Users may withdraw consent at any time where the Platform relies on consent to process their Personal Information.
Reporting of Flaws: Users who become aware of any security flaw in the Platform should promptly contact the Platform through the service email so that appropriate measures can be taken to address any such flaw.
Chief Privacy Officer: The Platform's customer support center provides swift and sincere replies to customers’ inquiries about the protection of their personal information. Customers who wish to contact the chief privacy officer at the Company may do so by email.
Exemption: Despite the technical and security measures, the Platform cannot guarantee the absolute safety of information transmitted via the Internet. The Platform does not provide any guarantees with respect to the security of the Users’ personal information and may not be held liable for any loss or damage arising from unauthorized access to the Users’ personal information.
The Platform reserves the right to modify this Agreement at any time. Users are advised to regularly review the Privacy Policy and pay attention to any amendments. If Users do not agree to any amendments, they should promptly stop accessing the Website.
Publication of Announcements: The Platform publishes announcements and information exclusively via valid and up-to-date contact information provided to the Website or by posting announcements on the Platform. The Platform shall not be held liable for any loss arising from any User’s trust in any information obtained in any manner other than the above-mentioned means.